Terms and Conditions

 

Terms and conditions

Each customer is obligated to read the Terms and Conditions before submitting an order. Sending orders confirms that you accept our terms and conditions of sales as a Buyer.

Prices of goods are gross and include VAT. Price shown by the product at the time of ordering is binding to the parties. Seller reserves the right to change prices of goods, introduce new products, carry out and cancel promotions at mytummy.pl

Shipment cost will be added to the order value.

 

VAT Invoice

Customers who purchase at mytummy.pl agree to issue a VAT invoice without signature.

In order to properly proccess a purchase the Buyer has to provide detailed address and the payment has to be confirmed. VAT invoice is issued for each order and is sent via e-mail.

 

Details for a bank wire

Please make the transfer to: 
Igloo Building Supplies Poland Sp. z o.o. 
ul. Raszyńska 3/8 
02-026 Warszawa
SWIFT: CITIPLPX
Bank: CITIBANK
IBAN: PL64 1030 0019 0109 7806 0105 5066  

 

National Orders

Ordered items will be shipped within 24 hours after receipt of your payment to our bank account. The Buyer shall be informed about dispatch of the goods by e-mail.

If you  don't receive your package within 3-4 days please contact us. 

Consignment should be checked (from outside) in the presence of deliverer. Parcel violated or with serious damages should not be accepted.

 

Foreign Orders

We ship to all countries. Ordered items will be shipped within 24 hours after receipt of your payment to our bank account. The Buyer shall be informed about dispatch of the goods by e-mail.

 

Return

Under the Act dated 25.12.2014 within 14 days of receipt of the package buyer may return it (without giving a reason) or exchange the model or the size. Goods must be returned at the expense of the Buyer. In addition, the following conditions must be met:

* the goods cannot be damaged and used,

* the goods must be clean (no traces of powder, among others),

* the goods must have all tags,

On receipt of the return package we will refund money to designated by the Buyer bank account within 5 business days of shipment receipt.

We do not accept packages returned at the expense of the recipient!

 

Exchange

It is possible to exchange product model or size. You have to return the product to us and inform what do you wish to exchange it to. The Buyer pays for the return.

 

Complaints

All goods offered by My Tummy are new and free from defects. If you find that the received product is defective or not as described, please contact us immediately.

In case of defects in delivered goods they should be returned via post at Buyer’s own expense to: My Tummy, Raszyńska 3/8 st., 02-026 Warsaw, Poland.

The complaint will be considered within 7 days after receipt of returned goods. In case of positive response to a complaint we will send a new product, or if we’re out of stock its cost equivalent, including the costs of returning the goods to us.

 

Security and confidentiality

Purchasing at mytummy.pl means giving personal data.

The data of our customers are protected by the Privacy Policy and is not shared with any third parties. It is used only for processing of the order and contact with the Buyer or if a special acceptance is given for notification about special offers and promotions at mytummy.pl

Should you have any questions or suggestions please don’t hesitate to contact us on: info@mytummy.pl

We shall be grateful for all the ideas, observations and comments from our customers.

 

Shipping via Polish Post (priority mail)
We ship by Polish Post priority registered mail only.
Shipping cost depends on the parcel's weight.
When all chosen products are added to the cart the shipping cost will be displayed.
Orders above PLN 100 free shipping via Polish Post!
*within territory of Poland